Questions? We have answers.
How do I download MIKE Product installation files or hotfixes?
For full Steps please see our knowledge base article.
You can download MIKE Product installation files or hotfixes from the Download Centre or refer to MIKE 2025 - DHI Customer Care Portal for the installation files for the latest version.
You will always find the the latest iterations of the two most recent major version releases of MIKE products available for downloading.
'Sign in' from the Portal is required prior to downloading any of the MIKE products or hotfixes.
Please refer to this article on how to register/sign in to the DHI Customer Care Portal.
How do I activate the software after installation?
For full steps and video please see our knowledge base article.
Your MIKE license can be deployed in various modes, one of which is "Internet mode". This means that your internet license is placed on a DHI Server.
This video tutorial demonstrates how to connect your MIKE software to your internet license using the DHI License Management.
What are the system requirements for installation?
For full Steps please see our knowledge base article.
Unfortunately, DHI cannot recommend any specific hardware as we are unable to test all hardware setups.
The minimum hardware requirements can be found in the Release Note issued for the relevant release. The release notes can be accessed during installation.
The general recommendation from Nvidia is to use their Tesla line of cards for running numerical simulations, as these cards are built for exactly this purpose. The Tesla V100 and the Tesla A100 are the newest of their high-performing GPUs.
The cheaper GeForce line of cards, which is designed for gaming, may be an attractive alternative from a price/performance perspective. Since these cards are designed for gaming, the life span and fail ratio might not be as good as the Tesla line.
If you are also interested in our guidelines and benchmarking for GPU Cards, you can view or download these from our Download Center. Please note this documentation does not give the latest version.
Where can I find support if I encounter issues after setup?
You can find all the support you need in the links below
All MIKE Software | Technical support
All MIKE Software | Service and Maintenance Agreement
All MIKE Software | Registering with DHI Customer Care
Can I install the software on multiple devices?
Unfortunately no.
MIKE software is compatible with virtual or local PCs running Microsoft Windows. In addition, all products computation engines support Linux as well.
How can we help?
With our global network of offices, we make sure you get the right answers to your local needs. Let us know what you're interested in (e.g., product features, trial license, pricing, etc.) and we will get back to you.